Terms
These terms cover the use of this website and the referral service it provides. Read them before you send a request.
What this site is, and what it is not
This site is a referral service. It takes requests from homeowners, and from the families and care managers who act for them, and connects them with local contractors for accessible bathrooms and walk-in showers, stairlifts and home lifts, wheelchair ramps and step-free entries, and doorway widening across North and Central New Jersey. That is the whole of what it does.
We are not a contractor, a dealer, a funder or a medical provider. We do not carry out the work, we do not sell or install any product or device, we do not price or quote the work, we do not supervise it, and we do not warrant its outcome. We do not lend money, arrange payment or decide whether any program will pay. We do not give medical, clinical or therapy advice and we do not carry out home safety evaluations. For what a person needs physically, their doctor, physical therapist or occupational therapist is the right voice.
The contractors
The contractors we introduce are independent businesses. They are not our employees or agents, and they contract with you directly. A contractor we introduce for home improvement work is registered with the New Jersey Division of Consumer Affairs as a home improvement contractor, and is licensed and insured for the trade the job needs. Some parts of a job are licensed trades of their own: plumbing is done by a licensed plumber, electrical work by a licensed electrical contractor, and a platform lift or a home elevator by a licensed elevator mechanic. Where this site says licensed and insured, it means those licenses and the insurance behind them, held by the contractor who carries the work out.
You do not have to take our word for it. The Division of Consumer Affairs runs a public lookup of registration and license records. Search the business name for a home improvement contractor, and the individual's name for a plumber or an electrical contractor, before you pay any deposit.
What that means for a price
Nothing on this site and nothing we tell you is a quotation. Any figure mentioned before a contractor has seen the house is an indication of what work of that kind tends to cost, not an offer. The binding number is the one the contractor puts in writing to you, and the agreement for the work is between you and them. We do not promise an installation date either: that depends on the house, the device, the permit and, for a lift, the plan review.
Your contract with the contractor, and your right to cancel it
New Jersey requires every home improvement contract for more than $500, and every change to it, to be in writing and signed. The contract must state the contractor's legal name, business address and registration number, and include a copy of their certificate of liability insurance.
You may cancel a home improvement contract for any reason until midnight of the third business day after you receive a copy of it. That right belongs to you under N.J.S.A. 56:8-151 and it applies to the contract you sign with the contractor. Notice must be in writing, sent to the contractor by return-receipt mail or delivered in person, and any money you paid must be refunded within 30 days. Nothing in these terms, and nothing a contractor asks you to sign, can take that right away.
A contractor must also make sure every permit the work needs has been issued before starting, and where an inspection is required, give you copies of the inspection certificates when the work is finished and before the final payment is due. Holding the final payment until you have them is your right, not a favor.
Permits and approvals
Whether a job needs a permit, a plan review or an association's approval depends on what the job is and where the house is. We work out which rules are likely to apply so the right contractor is sent, but that is general guidance to help you plan, not a determination. The construction official in your town, and for a lift the elevator subcode authority for your town, decides what the work requires, and the contractor is responsible for obtaining it.
Paying for the work
Pages on this site describe programs that may help some people pay, such as VA home modification benefits, NJ FamilyCare residential modifications, Jersey Assistance for Community Caregiving and the IRS medical expense deduction. Each program decides its own eligibility, and some will only pay a contractor they have approved. Nothing on this site is a statement that you qualify for any of them, and nothing is tax advice.
The information on these pages
The regulatory, housing and population statements on this site carry a visible source and the date it was checked. They are published as general information to help you work out what to do next. They are not a substitute for a contractor's visit to the house, for legal or tax advice, or for medical advice. Regulations are amended, programs change their limits and sources are relocated, so where a statement matters to a decision you are about to make, follow the link and read it yourself.
Limits of our responsibility
We are responsible for making the introduction and for handling your details as the Privacy Policy describes. Responsibility for the standard of the work, for the timetable, for permits, plan review and inspections, for compliance with the construction code and the home improvement rules that apply, and for anything that goes wrong in the course of the job rests with the contractor who carried it out and with the contract you signed with them. Where the law allows a limit to be set, our liability in connection with this site and with an introduction made through it is limited to the amount we received in connection with your request.
Acceptable use
Send requests only for a property you or the person you are acting for has a connection to, and only with contact details that are real. Do not use the form to send commercial solicitations. We may decline to pass a request on.
Governing law
These terms, and any dispute arising out of them or out of the use of this site, are governed by the laws of the State of New Jersey, and the courts of New Jersey have jurisdiction.
Changes
These terms may be updated. The version published on this page is the one that applies.
The $100 credit
We credit $100 against the first job you book through this site. The credit is funded by us, not by the contractor who carries out the work. The contractor quotes and invoices their own normal price for the job; the $100 is credited by us out of the fee we take once the job is booked and quoted, and the contractor is told about the credit when we hand the job over.
One credit per customer per property, on the first booked job. The credit applies once the job is booked and quoted, not to a quotation on its own.
To claim it, mention this offer when you book. Requesting a quote through this site records the offer against your request, and we confirm it with you before the job is booked, so nothing is lost if you forget to raise it first.
The offer is valid through December 31, 2026. The job must be booked on or before that date. We do not set or control the contractor's price, and this credit is not a reduction of that price.