Privacy policy

This policy explains what we collect when you send a request, how it is used and who sees it. Questions are welcome at (315) 640-3590.

Who we are

Aging in Place NJ helps New Jersey households plan home accessibility changes and introduces them to local contractors. We are the party that decides how the information on our forms is used.

What the form collects

  • The timing and the kind of job you select, if you choose to.
  • Your name, email address, phone number, ZIP code and the address of the house.
  • Whether you tick the box agreeing to text messages, with the exact wording shown beside the box at that moment.
  • Technical details about how you arrived: the page you were on, the page that sent you, and any campaign tags in the link you followed.

How we use it

We use your details to call you about the request, to introduce you to a local contractor for the job and to apply the offer. We share your name, contact details, address and job description with the contractor who will visit, because they cannot help without them. That contractor then handles your information under its own policies.

Who processes it for us

Requests are stored in GoHighLevel, the customer relationship management service we use to keep track of enquiries and make calls and texts. GoHighLevel acts as our processor and handles your details only on our behalf. Our website is hosted by Cloudflare, which processes standard server records such as your network address when a page is requested.

Text messages

Ticking the text message box is optional, and you can send a request without it. If you tick it, you agree to receive texts about your request at the number you gave. Carrier charges may apply. Send STOP whenever you like and the texts end, with no further ones from us. Consent is not a condition of getting a quote.

Cookies and analytics

This site does not use analytics or advertising cookies, and it has no tracking pixels. The form may store the campaign tags from your link only to send them with your request.

How long we keep it

We keep a request for as long as it is needed to deal with it and to keep business records. You can ask us to correct or delete your details by phoning (315) 640-3590, and we will do so unless the law requires us to keep something.

Your choices

You can request a copy of your details, have errors corrected, withdraw text consent or tell us to stop contacting you. Contacting us by phone is the quickest way.

Children

This site is meant for adults. We do not knowingly collect information from children.

Changes

If this policy changes, the current text appears here and replaces the old one.